Northway Ford Lincoln Ltd

So bought a 2010 ford fusion and shortly after the purchase I got them to look at problems that could correlate with the transmission, I was told it was due to my aftermarket sound system. year and a half and 45000kms later I was told the transmission would soon fail and was bluntly told I should buy a new vehicle. well I am now a Honda owner

This was for my first 6 month/ 8,000 km service of my new Focus. The service was excellent, including my summer tire changeover. I was also given a reasonable storage fee to continue to leave my winter tires at the dealership. When I returned to get my tires checked for the right torque, the TPMS warning had gone off on-route. They relearned the tires in right away, while they were checking torque. The service staff at Northway is excellent.

Purchased a 2016 Ford F-150 Platinum package from Northway Ford Brantford and had an awesome experience from start to finish. The sales rep knew the F-150s inside and out and got me into one with all the features I wanted.

Bought my 2016 es...

Bought my 2016 escape at the dealership, I was very well taken care of would recommend it to anyone to go to this dealership

repairs not done or dont last and some staff rude

While this is by far the flashiest Ford dealership I have been to there are serious problems with the staff, both in the way they treat customers and in the way technicians are unable to diagnose problems or in making repairs that are poorly done, or just do not last. I have since taken my car to other dealerships and have noticed the "smaller" dealerships have much better customer service. I would not recommend Northway Ford to anyone who is looking for a new car or to have service done. You'll be glad you went somewhere else, trust me!