Northway Ford Lincoln Ltd

BMW purchase 7 wks ago had exhaust issue, promised to be fixed once parts came in. After inquiring today for the first time since Oct, was told by salesman he was no longer going to provide service because he didn't like my email. As I have copies of all my correspondence in writing, I am progressing through the hierarchy to the president of car Nation but would highly recommend avoiding this dealership and especially the salesman, Paul Tavernese, who took the time to personally belittle me

I purchased a 2014 Cadillac SRX from this dealership. The day after I drove my automobile, it began producing strange noises when shifting from second to third gear. After I complained about it, I was informed that it was a recognised problem. I was told to take my vehicle to GMC because the model had been recalled. I drove my vehicle to GMC. They examined it and told me that there was no recall for this component and that a $4000 fix would be required.

Car enthusiasts with great customer service

I really lucked out when I found my new Focus hatchback. I was out car shopping when I went to Northway because, why not? My friend and I were helped by Ashley who gave me amazing customer service. I never once felt pressured by her or any of the other reps. She was very helpful in finding the right car for me and allowed me to feel relaxed when making this big purchase decision. Both Ashley and Jaclyn were friendly and funny. I'll be back to see them for my next purchase!

We just purchased a 2017 Escape from Northway. This was our fifth vehicle purchase with Northway and they were fantastic as always. Rob knows the type of vehicles we want and always offers us the best deal without having to haggle. This transaction, like all of the previous ones was seamless. We will be back again in 18 months when our F150 lease is up.

Awesome Service

Friendly service and great choice and discounts