City Wide Door & Hardware

My wife has a bad neck that is a facial muscular issue. I drive very carefully and at the speed limit at exactly 100km/h - not more and not less. She also struggles with anxiety. The City Wide truck with a van body on the back followed for awhile and then pulled alongside and pulled the horn. Although not extensive it is very unappreciated and uncalled for. Please be sensitive to others.

My whole experience has been amazing. The personnel was so polite and caring. They cut my keys in less than 10 minutes!!! Extremely efficient. The receptionist, Twinky, is very warm and attentive!!! Awesome staff.

Excellent experience! Excellent customer service!! My daughter had her keys stolen and when I called and explained the situation, they sent someone within hours. Their concern for her safety is how every company should treat their customers. Thank you for an amazing job well done.

I have no idea how such a company can remain in business. They abuse their weekend rates, and have now used covid to hike up their charges and delay all their services. Good luck getting any customer service there!

Emergency Friday am. Called them and was told they could not fit me in. Fully booked. I was told to call after hours at a special phone number after 5. Waited all day. Made the call, again and again. Rang forever. Pickup by machine eventually which said if this was after-hours call, to call that certain number (which I had just called). Really - whoever set this up does not know what they are doing. Anyway, eventually left a message but NEVER received any call back, even on the Monday following.