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I picked up clothing 2 weeks early items that didnt sell. 1 sold I received a $10 credit. Used it 4 months later now worth $8.77. A new designer purple sweater was no where to be found for pick up. I asked did it sell, she didnt know and that she did not take it. Also that they dont have time to look for customers cloths. Too much to do. It was NOT the answer I was expecting. Questioning her about my belongings annoyed her. Suggestion: If you want your business to grow change the Attitude.
Found this store by accident and glad I did. Will be back for sure. Ended up with 2 lovely activewear tops.
loved the store. staff treats you very kindly and do their best to make sure you have a good experience. care for your needs and want to make sure you look good!
Excellent experience with the store. Friendly staff that care about the needs of the customer and do everything they can to help you find what you're looking for. would recommend!
My experience with this store is excellent. The staff are very friendly and helpful. The first time I visited the store I was looking for a coat. The owner called me a few days saying she had just received something I might like. Sure enough the item was a perfect fit and according to my taste. I was impressed. I have become a regular since then, and my experience is always a most pleasant one.
Never in my life have I met sales staff that were so out-front rude and condescending! The clothes were mediocre at best, and the owner and staff were beyond rude. (This is coming from someone who was there only to buy things, not to bring in clothes) I paid for my purchase, but let them know that I would never be coming back again. I wouldn't recommend this place to anyone.
Business Reply July 3, 2015
Dear Martyna, I am very sorry for your experience. Ownership and sales personnel has changed since your last visit, so you are more than welcome to come back and give us an opportunity to provide you with excellent service. We hope to see you soon.
I have been bringing in clothes & shopping at "Once Again" for many years This place has been very helpful to me and the staff has been wonderful. I can only assume the other person brought in some worn or dirty or stained clothing and possibly did not bother to call to make an appointment.. This store has been in business over 30 years and gets an "A" rating from all my friends & family
This business is supposed to take consignment items that are "current and fashionable". I recently brought in items that were from Guess and were less then a year old and they refused to take them. The woman who I dealt with wouldn't even look at half the clothes that I brought in, even though they were all name brand and relatively new! She was extremely rude and condescending. I felt very prejudged. She kept telling me to look around the store and all their items were "current and fashionable". Although the store did have some items that were current, the majority of the store was extremely outdated. I WOULD NOT RECOMMEND THIS STORE TO ANYONE! The one star rating I gave this business was about 5 stars too many!
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