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Ordered an item (a chair) from Bad Boy on 16/02/2021, almost 3 weeks ago. Credit Card charged immediately for full amount after the order was placed on-line . No information on delivery date, but the store is 4 km from my location. Choose Bad Boy to support local, Canadian business (had same offers from other sellers). Called today (speaking with sales representative Terelena) , was informed the item will not be delivered for at least another 3 weeks, so the soonest delivery day is 1.5 months fr
Wow, Were should I begin? Let me start by, if you are considering buying furniture from Bad Boy or another store, do your self a favor and go to any other store but Bad Boy's.. you will save yourself allot of grieve and stress NOT dealing with this company. There product's are less then GARBAGE, customer service is very poor at best, and dealing with head office especially the PRESIDENT Tony is a waist of time.. I could write a 100 page document on what went wrong with my en devour with this com
Store wanted to charge me an extra $200 than their own website, then the sales associate told me I had to pay for delivery on a bedroom set, yet online provides free delivery. I called the store to speak with a manager and he told me that they don't get the same prices as online and that they had to pay commission, which tells me don't buy in-store unless you want to pay their overhead. Then I decided to make my purchase online seeing as it was cheaper and comes with free delivery. I had all the
I ordered a fridge AND stove from Bad Boy almost 2 months ago. When it was delivered to us the fridge was severely dented on the way inside by the delivery man. I called and emailed just about every department at the company just to be shuffled around. Today we got news that they would compensate us $140 and because we’ve had the fridge for longer then a week there would be no replacement and the fridge is now ours “as is”. Absolutely ridiculous customer service...
My boyfriend and I were looking for reviews on a TV we just bought at Bad Boy Furniture in the Whitby Mall and discovered that we paid an extra $137.50 compared to Best Buys price. I thought "Nooo Body beats Bad Boy?" When I asked what was the best price I could get on the TV they were firm on the ticket price and the sales lady out right stated that we wouldn't get it cheaper anywhere else. Not only that but in a final sales attempt she said had just checked the computer and it was priced incorrectly and was actually $100 MORE and she would sell it to us for the ticketed price leading us to believe we were getting an even better deal and ultimately making our final decision to buy the TV. To confirm this I tried to find it on their web site but it was no where to be found. I was re directed to shop.ca where I found the TV on their supplied by Bad Boy for $100 LESS than the price we paid in store. on top of that the delivery was FREE. It will be 1 week on Sunday since we requested a price match and the issue still has not been resolved. However we received our delivery today and the screen was CRACKED! I wonder how long its going to take this issue to be resolved...
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