Jack's Family Restaurant
3.2/5
Add a photo
Add a photo
Details
Information
Reviews
Location

Restaurant type

  • Breakfast Restaurant,
  • Family Restaurant,

Cuisine type

  • Canadian Cuisine,
  • American Cuisine,
  • Greek,

Dishes

  • Breakfast,
  • Souvlaki,
  • Chicken,
  • Homestyle Food,
  • Deli,
  • Steak,
    • Hamburger,
    • Sandwich,
    • Pizza,
    • Ribs,
  • more...
  • less...

Features

  • Alcohol Served,
  • Group Reservation,
  • Lunch Menu,
  • Restaurant With Bar,
  • Restaurant With Wifi Internet,
  • Restaurant With Catering Services,
    • Restaurant With Parking,
    • Take-out,
    • Wheelchair-accessible Restaurant,
  • more...
  • less...

Atmosphere

  • Casual,
  • Family,

Products and Services

  • Bacon,
  • Eggs,

Specialties

  • Daily Specials,
  • Evening Specials,

Languages Spoken

  • English,

Getting There

  • Located In The St Jacobs Market District,
Location
20 Benjamin Rd, Waterloo, ON N2V 2J9
Useful Information

Opening Hours *Holiday hours

Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Verify with Merchant

Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Jack's Family Restaurant

How would you rate this business?
3.2/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
2
7
3
4
2
  • Atmosphere:
  • Food:
  • Service:
Sort by:
Language:
Restaurantica12
By

best

Was a little turned off by last review but after visiting I realized it must have been from competitors. The place is well kept, clean and brimming with cheerfulness. No issues with food, all was wonderful and will visit again for sure!!

Are you the owner? Reply or Contact YP
Restaurantica12
By

No Service

We went to Jack’s yesterday for breakfast (around 10:30 am) and sat there for 12 mins – no one came to serve us, not even coffee. They weren’t that busy, waitresses around serving food and did not even acknowledge us and we were left waiting. Enough is enough, after the waitress approached another couple who were there after us, we decided to leave. If Jack’s doesn’t even know what is proper customer service…they won’t last! This is not the first time we were there, we have been kept waiting quite a few occasions. We headed to Harvest Moon for breakfast and were served immediately! Nice breakfast and much better price also.

Are you the owner? Reply or Contact YP
Restaurantica12
By

Great place to eat in St Jacobs

Jack's is a good family restaurant. Come prepared to wait a bit because there is almost always a good sized line-up especially on market days. The atmosphere was trendy and the seating comfortable. I enjoyed the Caesar salad and the Italian poutine. My grandma ordered the fish and chips and enjoyed it thoroughly. The portion sizes were bigger than I expected and their menu is extensive! I really liked our waitress as she went out of her way to accommodate us. I hope they keep up the good service so they stay in business.

Are you the owner? Reply or Contact YP
Restaurantica12
By

horrible!

One of the worst dining experiences I've ever had. Steaks weren't properly cooked, fish was soggy and fries were overcooked. When we complained, while the waitress was apologetic and polite about it, the food took fifteen minutes to come back and had clearly just sat under the heatlamp for a long time. On the inside it's a pretty depressing-looking place that looks straight out of the mid-80s. Neither my family or I would ever come back here again

Are you the owner? Reply or Contact YP
Restaurantica12
By

Worth Visiting

We visited on a very busy Saturday night, while in town for a business meeting followed with a show at the playhouse next door. The food was fantastic and arrived quickly and piping hot. Everything from the appetizers to the obviously homemade pies was spot on. The restaurant is very clean and bright and we received flawless service from our very personable server (Mandy?), who was very attentive to our needs and had personality plus, plus, plus. Fabulous overall and would highly recommend.

Are you the owner? Reply or Contact YP

Get an opinion about this business!

Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

Contact this business
Close menu