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Was a little turned off by last review but after visiting I realized it must have been from competitors. The place is well kept, clean and brimming with cheerfulness. No issues with food, all was wonderful and will visit again for sure!!
We went to Jack’s yesterday for breakfast (around 10:30 am) and sat there for 12 mins – no one came to serve us, not even coffee. They weren’t that busy, waitresses around serving food and did not even acknowledge us and we were left waiting. Enough is enough, after the waitress approached another couple who were there after us, we decided to leave. If Jack’s doesn’t even know what is proper customer service…they won’t last! This is not the first time we were there, we have been kept waiting quite a few occasions. We headed to Harvest Moon for breakfast and were served immediately! Nice breakfast and much better price also.
Jack's is a good family restaurant. Come prepared to wait a bit because there is almost always a good sized line-up especially on market days. The atmosphere was trendy and the seating comfortable. I enjoyed the Caesar salad and the Italian poutine. My grandma ordered the fish and chips and enjoyed it thoroughly. The portion sizes were bigger than I expected and their menu is extensive! I really liked our waitress as she went out of her way to accommodate us. I hope they keep up the good service so they stay in business.
One of the worst dining experiences I've ever had. Steaks weren't properly cooked, fish was soggy and fries were overcooked. When we complained, while the waitress was apologetic and polite about it, the food took fifteen minutes to come back and had clearly just sat under the heatlamp for a long time. On the inside it's a pretty depressing-looking place that looks straight out of the mid-80s. Neither my family or I would ever come back here again
We visited on a very busy Saturday night, while in town for a business meeting followed with a show at the playhouse next door. The food was fantastic and arrived quickly and piping hot. Everything from the appetizers to the obviously homemade pies was spot on. The restaurant is very clean and bright and we received flawless service from our very personable server (Mandy?), who was very attentive to our needs and had personality plus, plus, plus. Fabulous overall and would highly recommend.
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