East Side Mario's
2.3/5
Open until 11:00 pm
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Details
Information
Reviews
Location

Cuisine type

  • Italian,
  • American Cuisine,

Dishes

  • Hamburger,

Features

  • Take-out,

Atmosphere

  • Casual,

Languages Spoken

  • English,
Location
315 Memorial Ave, Orillia, ON L3V 5Y1
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - East Side Mario's

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2.3/5
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Restaurantica12
By

well we have always enjoyed east sides but just a...

well we have always enjoyed east sides but just a little disappointed with the slow service the spegetti is to come with a bread loaf but i had to ask for it and the biggie was they have always on my 2 kids birthdays and they are now 18 and 24 sang happy birthday kind of a tradition so i ask a waitress and she said okay ill tell them we waited about 20 minutes and no one seemed to be doing anything so we just left hope it gets better as they do have good food and friendley staff ,,,,,,,,,,,,,,,,,

Atmosphere: 5/5
Food: 3/5
Service: 3/5
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Restaurantica12
By

Excellent service top to bottom. My Server (Ms...

Excellent service top to bottom. My Server (Ms. Pretty) was most helpful and timing was very good. It was especially nice that the manager (Jennifer) personally stopped by to ask how the service and food quality was. Thanks to all the staff including chef squirrel for the great service. I will definitly return.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

1. It was our first visit to this location of...

1. It was our first visit to this location of East Side Mario's in Orillia and we found it disappointing to see that there are American and Italian flags in the restaruant. Although it is understood that the food signifies the Italian flag and the franchise signifies the American flag, the restaurant is located in Canada and should also have a Canadian flag. 2. The food was excellent and the atmosphere was welcoming. 3. The service was extremely bad. Our waiter, Chris, came over right away and asked if we wanted beverages. He saw that we already had them from the waiting area at the bar where we sat until a table was ready. He then messed up really bad from there. When he took our orders we explained that we didn't like parmasen. We then placed our orders for lasagna and veal and garlic bread with cheese for dinner. He explained that the parmasen is an option in that he would grate onto our dinner plates once served. He brought us our salad after a long wait and then proceeded to grate the parmasen onto the salad before we stopped him. We hadn't barely started eating our salad and our dinners were brought over. We didn't get our garlic bread with cheese. We asked for a refill of coffee (wasn't offered) and it was about ten minutes later he happened to walk by our table, looked at us, then said, you wanted something.... we then reminded him that we wanted the refill for the coffee. We also reminded him that we never were served our garlic bread. He apologized and we said to let it go as we were now done our meal. We asked for a refill of salad. We never got it. He brought the coffee pot over and didn't bring any cream or milk. Then when we asked for our bill, we double checked to be sure that we weren't charged for the garlic bread, we weren't, but, we were shocked to see that our bill was for $62.00. Aparently he mistakenly put the table behind us food on our bill. We did not tip!!!!!!!!

Atmosphere: 5/5
Food: 3/5
Service: 1/5
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Restaurantica12
By

sarcastic waitress, 25 minute gap between me and...

sarcastic waitress, 25 minute gap between me and my guest's plate. the chicken was tough as if it was microwaved. I won't be going again

Atmosphere: 2/5
Food: 2/5
Service: 1/5
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Restaurantica12
By

Most horrid place to eat, or enjoy an eventful...

Most horrid place to eat, or enjoy an eventful evening. This place does NOT deserve the credit they try to acquire. I will never return and I will spread my opinion of how this foundation is carelessly managed.

Atmosphere: 2/5
Food: 1/5
Service: 1/5
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