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I visited a few times recently, despite the negative reviews about service. I was pleasantly surprised by how attentive the staff are. I would venture to guess that they have responded to the service complaints. Having said that, some of the staff don't speak English so that can be a challenge. However, the food is very good. Their rolls are nicely done, and so is the dim sum stuff. I like this place a lot.
Worst sushi ever...ordered take out...came delivered WARM!? There was goey mayonaise sauce over everything...rolls falling apart because of the warm rice - everything was just mushed all together...nothing seemed fresh. One friend ordered noodles dish- no flavour at all- so bland. We ended up tossing everything after a few bites and ordered pizza
I love this place. When my kids get to pick where to go...this is the place they pick. Food is great and service is great. My only con would be that I always leave too full.
Hi Asano Owner, let me give you an advice: you need to start thinking to get the right staff and train them having a good manager. Sushi is not bad, lot of "imitation crab meat" and tiny sashimi pieces. At the end of the day (or the meal) it is a very expensive place since for 7 we paid almost 200 dollars and we didn't eat too much due the order was missed 3 times. I don't recommend this place at all. I hope you will be able to improve the service soon.
Overall the service kills the experience. It was slow, we received someone else's order, missed half of our order, and never got additional drink orders. The sushi was edible but really sub-par. The sashimi pieces were very small, the tappanyaki| tasted like it was pre-prepared, frozen and re-heated, the crab was actually strips of pollock straight out of the vacuum packed plastic it came in, and the sushi pizza was completely covered in mayonnaise. In the end given they forgot about us and our food order we left before desert. I would never go back and never recommend it to anyone.
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