I would give customer service less than 0 ......I have never had a good experience with Cabot Ford......I would never recommend buying at Cabot Ford.......my first and last time making a Ford purchase......
Hi Brenda,
It was a pleasure chatting with you last week. Cabot's goal is to provide a positive service experience to all our customers and I'm glad we had the opportunity to address your concern. We look forward to seeing you at your next service visit!
By charlie44
October 17, 2015
If I could give a...
If I could give a 0 rating, I would, but it's forcing me to give this business a 1. Incompetent and unprofessional staff at Cabot Lincoln. Beautiful new building, truly terrible customer service. From a former customer perspective, this bad service at Cabot Lincoln appears consistent and part of the culture there. I would recommend to avoid all together. It was honestly painful to deal with them.
Hi Charlie,
Thank you for your feedback, though I am sorry to hear that you have had a negative experience(s) with our dealership. I am not aware of the specific details of your visit however I would welcome an opportunity to discuss the issue with you in more detail. I can assure you that customer service is very much a priority at Cabot Ford Lincoln and your feedback is invaluable to us as we strive to continuously improve the customer experience. You can reach me at 709-722-6600.
