Tillicum Mall Medical Walk-In Clinic

Deplorable service. When the clinic is open you have to be there about 2 hours prior to opening to get an appointment. Then you wait another 1 to 2 hours. Phone appointments due COVID shut down are terrible. I have been waiting 2 hours for Dr Perry to call. Of course he is busy seeing his patients first. Really frustrating

When doctor perry is in he see all his patients first the clinic is always at capacity when he is in the doctors are very slow

5 stars for Drs. Always huge help. However, reception gets a 2. I understand she must face a lot of rude/angry clients who are impatient/take things out on her. Im empathetic to that. But when I call asking if the doctor could fax a refill to pharmacist due to my significant other being unable to come in himself due to mental health issues, she refused to let me leave a message/talk to Dr/offer any options despite admitting she doesnt know answer. I apologized for being sassy, but she hung up..

Kind, empathetic staff. Ive been there three times this month (torn neck tendon and a pinched nerve) and each time the doctors listened andtruly helped me manage pain and set up further tests.

We were here at 9:10; told by the receptionist wait time was 1 hr 10 minutes. We were back in 1 hour. When I came up to her know we are back and asked her how long It is the wait time for us. She said I told you already 1 hour 10 minutes. I said that was 1 hour ago. The she started to count 7 people ahead of us. The worst reception I had ever met. Very bad experience for us. Can we make her go away. She made people feel bad. I would not the 1st people feel that; but Hope the last