Mahalo Veterinary Hospital is a full-service, animal veterinary hospital voted #1 Best of the City in Nanaimo 2023, Our main goal is to provide exceptional customer service and care for dogs, cats, avians, reptiles, fish, exotic mammals and pocket pets in Nanaimo and the surrounding areas.
Great service, very friendly The time that was taken to get to know my dog and understand her was impressive. I did not feel rushed out the door.
No judgement was passed in what my decision was for my dog and her medical situation. I was given alternatives right away.
My chihuahua had amazing care. Staff were efficient and pleasant. The vet gave comprehensive reports twice during the day.
Diagnosis and treatment and recommendations were received.
This Vet is not the place to take senior pets or pets with chronic disease. The followup is nonexistent, test results were not forthcoming. The Vets communication skills were sadly lacking.Services were promised but Never Delivered .
They are amazing! You don’t feel hurried, the vets are patient and take the time to really explain any issues. They are brilliant with emergencies too.
I cannot recommend this vet enough.
In the two times I dealt with this vet they wanted to RIP me off with a 100$ emergency fee on top of the 90$ examination fee. The first time I was completely unaware of this, until they has already taken my animal in. The second time they said it was a possibility I might get charged the 100$ emergency fee. When asking for an exact answer I was told I would be charged it as the reptile vet works on their own hours and was only around today so it was considered an emergency. Do not recomend.