RNR Plumbing Ltd is a Medicine Hat-based company. We offer full service plumbing, gas fitting, boiler, and heating company with certified and trained boiler technicians and gas fitters. We offer installation, repair and services of furnaces and boilers for commercial and residential customers. Phone us to arrange a quote or email us for less urgent jobs.more...See more text
Thank you so much for your kind words Jaden. We set a high standard for ourselves & are truly happy that we met that standard with you. We look forward to working with you in the future.
By BobbyBambury
May 20, 2014
Bobby Bambury M...
Bobby Bambury May 20, 2014
On May 15, 2014, 1030 am, I called RNR Plumbing Ltd looking to get a quote on installing a new bathroom in my basement. When I called the man who answered was rude and after inquiring about the quote he said I'll be there tomorrow morning, I'll call before I come. To date I have still not heard from RNR Plumbing Ltd.
Bobby Bambury
We are sorry that you interpreted our conversation as being rude. I believe the day in question was an extremely busy phone day & all our calls are answered by a qualified plumber so as to be able to help customers over the phone as much as possible. We are sorry if we were rude. That wasn't intended. We look forward to a call from you to try resolve this issue.
By snowboardgirl76
October 24, 2012
Very Poor Experience
- workmanship was very poor, had to spend hours fixing their work.
- customer service was even worse. when we brought concerns up to this company we were immediately yelled at and they had no interest in even listening to me let alone reaching a solution.
this company is lacking in communication and is very rude. yelling at customers is not the way to boost reputation or get references.
We have looked back into our files and cannot find any records of
any phone complaints in regards to jobs this past fall. As always we welcome any feedback both positive & negative but we need to know who we are dealing with so we can resolve any issues that arise. We look forward to a phone call from this person to clarify their issue. Writing a complaint annonoumously without contacting the company does not solve any issues.
By customer23
May 25, 2012
excellent work
I had these plumbers do both some routine work and a custom bathroom with tricky details. They made some excellent suggestions as to how to do things best, and then did the work very well. Their staff are courteous, quick and do very good work. I will definitely hire them again, and have no hesitation in recommending them.
Thank you very much, we strive to complete any job big or small
with as much attention to detail as possible.
By happycustomer68
May 22, 2012
great service
I have used this company on 2 ocasssions. Prompt, curtious service and pay great attention to detail. I would recommend them to anyone!!!! Lower quotes than any other company i called as well!!!
Thank you so much happycustomer68 for your kind words. We really appreciate you taking the time to share your experience with our business. We count ourselves lucky to have customers like you. A lot of our customers are through word of mouth by people like you. Once again thank you & we look forward to working with you again in the future
