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Been here a couple times, typically have a good supply of products, but never really had a very friendly or positive experience.
I was here and read some unfortunate reviews about returns etc. I bought some red cedar chips. 3 cubes worth quite a lot of money but hey were huge so I wasn't disappointed. Only needed 2. I asked to exchange and they did so. Please consider the other reviews for what they are. I think maybe if you can't prove your care of a perennial then how can you blame them. I recommend Wickhams for sure.
They say they have a "1 year return" for their perennials, which gives the consumer confidence when purchasing that this nursery really cares about the plants and customer satisfaction. However, when taking them up on this offer, you are told that it is not that simple. Only the owner/manger will refund, and that is based on her subjective opinion if your plant was properly taken care of by you. Personally, I would, prefer a business that does not mislead like this, and will go else where.
Truly the most unorganized unprofessional place I have ever been. Came here to purchase lawn equipment, staff couldn't even give me a price. So I couldn't buy it .
Business Reply June 3, 2016
He said he came in on april 24, that is a sunday. we are only open on sundays for the months of may and june. he must of came in when the employees that water the plants on sunday come in.they tried to help, without being impolite and saying "get out we are closed" come back and see the quality service when we are open
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