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We recently bought a used vehicle from Lacombe Ford Keven and his sales team are everything you hoped it would be when buying a dealership. We found them professional, helpful and no pressure to buy anything extra. They simply presented things and left it up to you. The entire experience was excellent, timely and took you seriously as a customer.I wold recommend Lacombe Ford as a place to buy and service your vehicle
Save yourself the headache and stay as far from here as you can. I had a recall done and later noticed a slight dent from the rear fender from the inside. Upon inspection we found a 1 1/2 inch gouge from the inside directly across from the rear spring mount that they had out to replace springs. When I did contact them and bring my truck in they gave me a runaround story about how rocks can ( sometimes ) damage things??? A ROCK FROM THE TIRE gouged the fender. I guess FORDS aren't that tough!!
Business Reply April 28, 2017
Hi Travis, as you know there are many circumstances surrounding your concerns over finding damage several months after your last service appointment with us (from last summer). We have clearly explained and discussed this with you several times. Our technician was not working in the same area as the damage to your truck.
Great dealership and awesome staff
Best buying experience I have ever had, great service department, and great parts department. All in all the best dealership experience I have ever had.
Great customer experience here at Lacombe Ford, the staff is generous and understanding. Also Tires4Lifes program is a real plus for me.
Lacombe Ford is a great place to find a new vehicle, get an oil change, or get your car detailed... always get great service have even bought Christmas and birthday gifts for the guys that are hard to buy for can't go wrong with a new Ford hoodie or Mustang cap...
Best place around to do business with, Tires 4 Life, Owners Advantage Rewards, great people and great all around..anything needed this dealership rocks!!!
great place to buy a new car or truck
I have bought from many dealers in both edmonton and calgary, by far, taking the time to check out Lacombe Ford was well worth it!!! I not only got a great deal on my truck, they went over and above what i was used too. No pressure on buying, everything was explained very well, I walked out knowing that i was taken care of!! The only dealership I have ever had "Fun" at, while buying a truck!!!
By far the best service i have received. Bought a vehicle and received tires for life. What a fantastic incentive for me to recommend this place to all my family and friends. The staff in the parts department hooked me up with a exhaust for my car. They were fast,efficient, knowledgeable, and more importantly friendly. Thank you Lacombe Ford!
I've always chosen to use Lacombe Ford for all my servicing needs. They are fast, efficient and very professional. Would recommend to anyone!
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