The Southgate mall location has great customer service once you finally get out of the line (one time i stood at the front of the line for 15 mins straight even though i needed to do quick banking) because the client advisors are very thorough with each customer. I appreciate that but maybe provide some seats? It is so stressful to stand in the lines sometimes. Maybe i should bring my own chair from home.Read more
Cannot say enough good things about this store. Brian truly cares about his customers and treats them like family. They're fair, honest and have gone the extra mile for us numerous times.
I lost the stone out of my engagement ring, maybe two weeks after they inspected the claws; not only did they send it in for assessment, but they COVERED the entire cost for the replacement diamond without requiring we pay a cent/go through insurance.Read more