Make Things Better
Ever since we first opened our doors back in 2010, we have been committed to total customer satisfaction. We have provided exemplary service for people across Bearspaw, Kananaskis, Canmore, Banff, and (of course) right here in Cochrane, Alberta. Our thoroughly modern dealership offers everything a Toyota owner could ask for!more...See more text
I had the most worst experience with them. I ordered a Toyota Prius 2022 Two weeks ago. They promised me the car will arrived in 5 months but they canceled my ordered and told Toyota Canada canceled the order. I asked Toyota Canada and all other dealerships they told Toyota Canada does not cut any order. Cochrane Toyota provided me false information and betrayal me. They have wasted my time. It���s not worth to visit there. They scam people.
We are very sorry to hear about your experience. Supply chain issues are occurring worldwide and as hard as we are working at it, we are being affected too.
We apologize for not being able to fulfill your order, and we know our team is equally frustrated that we could not deliver this vehicle. I have sent off your review to our Excellence Committee where team members from each department review challenges within our processes to determine how we can Make Things Better going forward.
By sher8034
March 15, 2022
Probably the quickest sale ever after my car was stolen. Thanks Jeff, for getting me into the Venza. Made a stressful time a little less stressful
Service dept was exceptional in that they got me in late in the day with a last minute request. Went above and beyond. Excellent service and much appreciated.
