W Royce Jewellers Sunridge Mall

DO NOT GIVE THEM YOUR MONEY!! I bought my wife's engagement ring from them about a year and a half ago and it is terrible quality. It has already lost 2 diamonds and when I went to get them replaced they put in a terrible quality diamond which was yellow. My biggest regret is giving them my money in the first place. Don't make my mistake.

Unfortunately it'...

Unfortunately it's not possible to give zero stars. Give these guys as wide a berth as possible! You would think with 3 other jewelers within spitting distance in the same mall W Royce would realize the importance of customer service and that a happy customer is a repeat customer; W Royce must have a lot of one-time buyers.