DO NOT USE THIS COMPANY (also know as Service King). They are liars and cheats. I was charged $259 for a part they didn't give me. I purchased the correct colour at Hope Depot for $43.27, which the plumber installed. Dispatcher was rude and obnoxious.
If you want quality service then stay away from ProStar Plumbing Heating! Horrible service, and will lie to your face about what you need! Stay away, and save your money! There are plenty of better outfits than this place..
VERY SHADY AND DISRESPECTFUL BUSINESS. Do not use this business. I called them because I had a leaky ceiling and they send someone to diagnose the problem for which I paid almost $300. Then someone else came to repair the problem which they diagnosed for which I paid $2,000. However the ceiling is still leaking so I contact them because I was told the repair has a 1 year warranty. The guy on the phone was so disrespectful and actually told me to shut up when I called to complain about this.
The plumber(Ben)came out in response to an emergency situation and he fixed my bathtub faucet which was broken. The water had been running for about 2 hours and I couldn't stop it. I was impressed because he was able to fix it and he even gave me $50.00 off. I was so glad to find someone who could help me because it took me about an hour to find someone who could come out right away. It was a relief to get the tap fixed.
