Customer service is our top priority. We know it’s not always easy calling for home services in a big city because you never know who will show up. Our technicians have been background checked and drug tested so you can be confident that you and your family are in good hands! Professionalism is what we do: Our techs are clean cut and courteous and that’s a promise, we guarantee that if you hear one of our techs swear in your home, we’ll credit the service fee!You may ask yourself: Why do I have to pay a service fee? All service companies build a service fee into their pricing, most add the travel time to your home to the first hour of service. Because you really don’t know what part of the city the technician is coming from, your service fee could be very unpredictable and who knows where they stopped on the way to your home.. WE prefer to use straightforward up front pricing. The service fee includes and inspection of your plumbing system, complete with a diagnosis and pricing for the repair.more...See more text