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Dave was excellent to deal with, efficient, professional,& accommodating, as we requested him for the follow-up work that needed to be done on our garage door. We will request him again if we need anything else fixed on our door. Everything was cleaned up, by Dave…thank you.
Business Reply October 28, 2024
Thank you for your kind words! We're so glad that, back in April, our team was able to provide clear explanations and professional service. We truly appreciate your recommendation and are here anytime you need us!
The gentlemen were professional and helpful explaining every step for me to appreciate it. I would recommend them anyday.
Business Reply October 28, 2024
Thank you for your kind words! We're so glad that our team was able to provide clear explanations and professional service. We truly appreciate your recommendation and are here anytime you need us!
Excellent, fast and friendly service to repair a broken garage door spring. It works like a brand new door now. Thanks Creative Door!
Business Reply February 1, 2024
We're thrilled about your door! Thanks so much for recommending us, and we'll be here if you need anything down the line.
Creative Door was very efficient and professional. The Service Man was very informative and kind! Excellent service!!
Business Reply February 1, 2024
Thank you so much, Sheila. We're excited to share your kind words with our service team. Thanks for posting a review for us!
Over charged for the assessment $75. Their quotes are too high. Not so helpful tech and customer service over the phone are rude. Definitely not recommending to my friends and family.
Business Reply September 10, 2021
Hi Lalaine. We’re sorry to hear this and rather perplexed as to why you feel this way. We booked a service call with you twice, and our team arrived and waited both times with you not showing up to either appointment or calling us to advise that you wouldn’t be there for the scheduled times. Out of courtesy to you, we refunded the $75 fee for the no-shows. Providing excellent customer service is a top priority for us, so we audited your calls to better understand how we could improve and found t
Business Reply September 10, 2021
We’re sorry to hear this & perplexed as to why you feel this way. We booked a service call with you twice, & our team arrived & waited both times with you not showing up to either appointment. Out of courtesy to you, we refunded the $75 fee for the no-shows. We audited your calls to better understand how we could improve, & our team was professional and patient. If there was a side conversation that occurred & was displeasing to you, please let us know. We hope you find a company that can help.
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