SOINS TEMPORAIRES OU PERMANENTS (S.T.O.P.) was established in July 1998 for the homecare field in the West Island by providing a more personal service with cultural understanding and if possible in the same language as the patients.Our constant availability and willingness to accept even the most difficult cases and the continuity of care has been a asset to our agency. We have proudly collaborated with the CLSC Lac St. Louis & CLSC Pierrefonds over the past 12 years; this has enabled us to build a professional relationship within the community. We have always provided a prompt, reliable and high level of service and will continue to look for ways to build upon an existing foundation for quality care. Over the course of the last 3 years our demand for services has grown exponentially in order to meet the needs of our clientele.We have also been working very closely with CSSS Cavendish for the past 12 years and are proud to be a team member of their quality committee.more...See more text
CLSC outsources to STOP but helpers are not very helpful - they show up late if at all, they leave early, they make constant excuses, they spend their time on their phones not helping, they traipse through our home with filthy winter boots, they even malign their employers and other clients - they are just unprofessional.but the agency takes the funds the CLSC pays to help me and my son, even though they know they just can’t deliver the service and never makes up those hours. I’ll be meeting wit