Novo Spa is the sum of the beliefs, actions and commitments of its team members,Our Vision To be recognized as the best Toronto Spa and to ensure to provide, permanent and consistently superior services The spa for the Torontonians Our Mission Provide our guest with a range of services and therapeutic techniques performed with a superior level of consistency, quality and hygiene Provide superior customer service skills, effective measurement of guests' responses, and strong guests' care relationships Provide an atmosphere which acknowledges the benefits of colour, heat, steam and aroma therapy and cares about the well being of our guests and employees Provide a high quality facility, equipment, furniture and decoration that ensure a relaxed, calm and welcoming atmosphere Our Values Our Team of Novo Spa will be committed to: Provide consistently exceptional services with exceptional value Maintain a therapeutic, caring, supportive and creative work environment, which will respect the dignity, privacy, safety and integrity of our guests, our employees and our company High standards in hygiene and sanitation. more... See more text