Dixon Jewellers has no sales staff. Everyone you talk to is a trained jeweller, gemologist, designer, or all three. Our goal is not to pressure anyone to buy, but rather to pass on our knowledge and experience so you can choose with confidence. We want you to understand exactly what you are designing or purchasing and we take the time to unravel the complexities of jewellery buying. Furthermore, all repairs, appraisals and manufacturing are done on site, enabling us to control all aspects of your order. No middle men, no extra markups. That means casting, modeling, setting, and gem services in house. All our work is fully guaranteed. If you are not satisfied we will refund your money (certain custom orders may be exempted), as opposed to merely offering a store credit: that's how fully we stand behind our jewellery. We invite comparison. You will find cheaper jewellery out there, but the Dixon Difference means you will be hard pressed to find better value anywhere. more... See more text