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Thank you so much Sam and Terry, for your great service. Showroom is full of endless fabric, blind, and shutter samples to make sure you know what you're getting and know all your options. FIVE STARS ***** ! Will recommend to anyone
Business Reply July 3, 2012
You are so welcome. We are happy you found what you needed in our showroom and we are very appreciative of your recommendation.Don't hesitate to call if you ever have any problems with your shades.
I recently painted and was missing some brackets for one of my blinds. Sam was kind enough to replace it for me at no charge, even though I have no idea where this blind was purchased. I am nearly finished renovating and I know where I am going to buy my blinds this time!
Business Reply June 18, 2012
WE are happy to have helped you. We feel strongly about supporting the community we live and work in.
Shades 'N Shutters is a god send! Terry and Sam are outstanding in their field of expertise. They are both easy to work with and very accommadating to all of my needs. They have innovative ideas and saved us quite a few dollars compared to their competitors. I have highly reccomended their services to family members and friends... Kudos to you both. You are outstanding
Business Reply December 12, 2011
Thanks for your feedback Mrs.N. It was a pleasure helping you choose your window coverings. We really appreciate the referrals.
This company is conveniently located in Oakville. They have a cute little show room and they were able to meet my budget and make several recommendations for me. I would recommend them ,no problem.
I consider myself to pretty laid back. I decided to have window coverings done after seeing similar ones at a friends place. We chose Shades N Shutters because they were local...I am in the Bronte area. They were poorly done. I had the pleasure of speaking with the owner and his wife and they were so unprofessional. It is literally the worst customer service I have ever received which is unfortunate because I wanted to support a local business. For a small business I thought the customer service would be decent and I was actually yelled at. Wouldn't recommend them.
Business Reply December 1, 2011
This is most unfortunate. I take personal pride in our customer service and neither myself or my husband would ever yell at a customer for any reason. Are you sure you have the correct company? Please identify yourself so we can see if you truly are a customer and we can resolve any issues. Otherwise we will assume you are a disgruntled competitor?
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