The Stairworks Ltd
1/5
Details
Information
Reviews
Location

Products and Services

  • Corporate Services,
  • Columns & Wood Specialties,
  • Glass B Lock Enclosures,
  • Interior & Exterior,
  • Metal Balusters,
  • Railing Parts,
    • Railing Installation,
    • Interior Design Consultants,
    • Baseboards & Casing,
    • Railing Components,
    • Railings,
    • Renovations & Home Improvements,
    • Wooden Stairs & Railings,
    • Stair Builders,
    • Shipping & Delivery,
    • Posts & Stringers,
    • Pick-Up,
    • Custom Work,
    • #shoplocalonline,
  • more...
  • less...

Specialties

  • Wooden Stairs & Railings,

Languages Spoken

  • English,
Location
Esri, TomTom, Garmin, FAO, NOAA, USGS, © OpenStreetMap
8-295 Southgate Dr, Guelph, ON N1G 3M5
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday By Appointment
Saturday By Appointment
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Methods of Payment:

Ratings & Reviews - The Stairworks Ltd

How would you rate this business?
1/5
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1
    Language:
    brad3068
    By

    I had a terrible experience with install. The guys missed their original scheduled date, showed up a week later but 2 hours late, rushed the job because one of the installers was under house arrest. There were mistakes everywhere, had to call and send pictures of how awful they did. Office sent them back a week later, fixed a few things but refused to address all of the issues, started yelling & left. Was refunded $500 of the $2300 I paid for installation (materials were paid separately). Avoid

    Are you the owner? Reply or Contact YP

    Business Reply September 3, 2021

    Sorry to hear you had a bad experience! Covid’s made it difficult to maintain a strict schedule. With regard to our Team member down on their luck, we believe in 2nd chances, we’re proud of our employees, especially those improving their situation through hard work. Your project was a DIY you decided not to tackle. When we stepped in, conditions were not ideal. We addressed your issues, we agreed a $500 credit was reasonable compensation for a schedule cancellation and minor drywall repairs.

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