Ensure that the operation of the organization meets the expectations of its clients, Board & funders· Ensure that the programs & services offered by the organization contribute to agency's mission Monitor the day to day delivery of the programs & services of the agency to maintain & improve the quality· Oversee the planning & implementation and evaluation of special projects· Oversee the implementation of the human resources policies, procedures & practices· Responsible for all aspects of human resources – staff hiring, supervision, performance evaluations, disciplinary action, coaching & mentoring staff to improve performance Work with the Board Treasurer to prepare a comprehensive annual budget· more... See more text