BMO Bank of Montreal

I had a fraud issue $2,700 taken out of my acct by etransfer which I didnt send. Went into bank on Prince St Sydney and I was so impressed with the customer service I receive. I FILLED OUT PAPERS ANSWERED A FEW QUESTIONS . I WAS VERY IMPRESSED WITH HOW EFFICIENT SHE HANDLED MY SITUATION. Within 2 wks my monies was back into my acct

Terrible customer service, dont do anything they say they are going to do. Its like they are going out of their way to just not do their jobs. Will never do business with again.

Only way to describer is atrocious. Since May became involved as Executor to an estate. On April 30 met with rep. of the bank, and got an update of all accounts. She was unable to answer the question of being able to remortgage to pay outstanding debts - had to send a query on this with a response on May 4th. July 12had another scheduled meeting. It was decided that to make accounting simpler that everything related to the estate would be through the checking account. Checks issued, but