No empathy No consideration of anyone elses time or schedule. Office is only open 4 days a week. It s next to impossible to get through on the phone.when you do book an appointment, you are told 3-5 days for a call back, so it could be up to more then a week wait time to speak to him. His secretary is horrible, extremely rude and rushed. They treat you like you are bothering them. He's taken on way too many Pt's. Terrible family dr.