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I've been seeing Brittney for my hair services for about 2 years now and I just love her! She is amazing, and I've been a happy customer after every visit. The salon overall is fantastic. All the staff are very friendly and helpful. Definitely recommend!
Contrary to the poor review previously written, I have had nothing but AMAZING service at Élan. I'm betting there is some sort of miscommunication between the previous customer and the salon, as I have often given unusual requests for hair colours be styles and the results have always been fantastic. I trust them completely and have always been welcomed by their friendly and helpful staff. Best experience I've ever had at any salon, with great affordable prices. I will be going back time and time again (and have been going to the salon for easily 8 years now). Well worth a visit!!!!!
Not even worth one star. I asked for "auburn/brown" and nothing DARK. AT ALL. And I left the salon with virtually BLACK hair. I went back saying I was unhappy and they offered to fix it. They lightened it barley even one shade and kept telling me how it was "soooo close" to the picture I brought in which is a laugh because it's nowhere near being close. I now have to get a color correction done to strip out all the dark in my hair which will cost me about $250 ontop of the $140 I spent to have something I could've paid $10 for out of a box dye! Even after being nice and telling the manager how upset I was and how awful this hair color is and how bad it's making me feel the manager refused me a refund. WOULD NOT RECOMMEND. Worst service imaginable and so incredibly unprofessional to be arguing with a client who is this unhappy with their result. And to top it off, to listen to the manager argue with me, telling me I'm wrong is absolutely RIDICULOUS. They've wasted a large amount of time and money and I have nothing good to say about Elan.
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