Exceptional. Focused. Precise. Fair pricing. No small talk. To the point. Find the issue. Correct the issue. The best mechanic I have witnessed in a score or more years. Definitely am extremely satisfied. Victoria is not only a mechanic but a car whisperer. You do not find people with these skills often in any profession. KUDOS. PS The shop is now located in Vancouver just west of Knight St Bridge off Marine Drive. They moved from Burnaby a few weeks ago.
I had a check engine light on my mercedes that I needed to look into. I had called several Mercedes repair shops as well as the mercedes dealership. Most repair shops couldn't even help as they couldn't service mercedes and the mercedes dealership charged over $200 just to do a diagnostic to find out what the problem might be.
After calling around, most places told me that I was probably looking at over $3000 of repairs. I came across Norwescan from a friend's recommendation and after calling the owner there, she asked me to come in for a free diagnostic to find out what might be wrong. After doing the diagnostic she recommended some repairs to address the check engine light. She also fit me in for an appointment quickly as she was worried waiting might make the problems worse. At the end of it all, the repairs ended up costing less than a third of what all the other shops quoted me.
Service was fantastic and quick. Victoria (owner) was very helpful and honest. I also ended up getting my servicing here which was less than half of what mercedes charges.
