Stitch It
1/5
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430A-19705 Fraser Hwy, Langley, BC V3A 7E9
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Ratings & Reviews - Stitch It

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    my2cents1
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    I went inside tod...

    I went inside today to ask a simple question about pricing. When I entered ths store I saw two women sitting and sewing. I waited patiently for one of them to acknowledge my presence and ask if they could help me. Neither did. For a long time. I stood there starteing to feel frustrated. They even began talking to each other in some other language and they giggled a bit and continued working. Obviously they were not very busy, just not helpful. I finally had to ask aloud, "Is there anyone available to help me?" One of the ladies casually stood up and came over to me without any apology and seemingly uncaring about how rude she and her coworker were clearly being. She showed no hurry in her gait, no sign of remorse or embarrassment for having made me wait unecessarily long. She answered my questions with a sort of you-are-not-important-and-you-are-interrupting-my-work" attitude. She did not speak harshly to me, but her apathy and slight annoyance were obvious. As I left, neither lady offered a simple Goodbye or any sort of acknowledgement that I was a potential customer who may someday wish to give their store my money. Basically, they both had poor customer service skills, and I was not impressed. This stitching store may be the most convenient for me to visit, as it is the closest to my home, but I will gladly look elsewhere just to avoid them as the emplyees' apathetic attitudes leaves me wondering if they will even care if they mess up an alteration on my clothing.

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