I booked this appointment because I have been struggling with a lot of pain in my feet. I was actually seen for about a total of 20 mins. It was a very impersonal appointment. Everyone seemed rushed and they got my name wrong repeatedly. They moved me from a consulting room to a storage room to have my feet scanned. I have paid a lot of money for orthotics, which I hope will work. Dr Leavitt was personable and seemed very knowledgeable, but like the other members of staff, he seemed in a rush.