My husband spent alot of money on a Tacori engagement ring. The staff is not knowledgeable-all questions & answers have to go through the owner. We have been very unhappy with the follow-up care of the ring. I asked twice for the white gold ring to be re-dipped as it was beginning to yellow & I was told it was not necessary. After the third ask, I was informed that my ring actually did need dipped but that their machine hasnt been hooked up for nearly a year so they had been lying.
Are you the owner of this business?