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Worst food ever. Fried rice was uncooked. There was no taste. Food was very oily. Atmosphere is just awful. table and floor was so dirty. I should have taken pictures of dried noodles that I found on my plate but I forgot as my hubby was so upset with the food, not worth $18.00. Don't go there to waste your money folks. You're gonna regret this. Take my word for it.
Business Reply March 3, 2015
Hi Crystal, You say it's the Worst food Ever, If what you say is true...Then why didn't you bring this to my attention when you were here? Your statements just Don't hold no water. We have videos and pictures to prove our claim of being the best chinese buffet restaurant in Edmonton. We've been in business for the past 25 years and have many loyal happy customer's thank you very much. And this didn't happen because we run our business like you say we do. Most businesses don't even respond to reviews..We respond to all our reviews . Please feel free to stop by Szechuan castle Mon to Fri so we can talk and resolve your issue...Please bring your recipe...Phone first Ask for Kim.
Worst Restaurant I have been in my life , the food is tasteless , not worth a penny ,, chicken balls are rock solid, rice was uncook , people staying in motels nearby go there for food, the Costco cake and cookies you get from the buffet were the only thing that had taste... , dnt waste your time and $$ to go there...
Business Reply March 3, 2015
Hi Kunal R, I'm going to tell you basically the same thing I told Crystal, You say we have the Worst Restaurant, If what you say is true...Then Why didn't you bring this to my attention when you were here? Your statements just Don't hold no water. We have videos and pictures to prove our claim of being the best Chinese buffet restaurant in Edmonton. We've been in business for the past 25 years and have many loyal happy customer's thank you very much. And this didn't happen because we run our business like you say we do. Most businesses don't even respond to reviews..We respond to all our reviews . Please feel free to stop by Szechuan castle Mon to Fri so we can talk and resolve your issue...Please Bring your recipe...Phone First Ask for Kim.
Mediocre tasting Chinese food. Safeway's Chinese food is better to be honest.
Business Reply February 11, 2015
Hey! Ken, First off! Why do you persist in wasting the time of people who want to read real reviews. We called you on your previous review where by your own words you revealed that you work for one of our competitors. When you realized this... You removed your lengthy phony review on the other review site, and now two days later you write this shorter phony review on Yellow pages . Please go and do something productive with your time.
I just wanted to say not only is the food tasty at Szechuan castle...but! I'm very pleased that they don't load their food with “MSG” I don't know about you but...I'm really sensitive to “MSG” If I eat anything that has it I'll get a Terrible Headache! I wanted to share that with anyone who has the same problem. Also, just so everyone knows Szechuan castle is on facebook now,they have a very fun informative page...check it out!
Business Reply June 4, 2012
Thank-you BBQ King for taking the time to express your feelings about our food and service. We appreciate your review. kim ngo at Szechuan Castle.
We read Kim's review and decided to try it. What a disappointment! The first dish we tried was the hot and sour soup. It was cold and starting to congeal. The ginger beef was tough as were the chicken balls. I must admit this was a first for me as I have never before had tough chicken balls. None of the food was hot. I was afraid of breaking a filling on fried rice that was not properly cooked. The vegetables looked and tasted like they had been out of the kitchen for a long time. We paid $35.00 with tip for a very poor meal.
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