Sixty years ago, Sam Bondar had a vision. That vision was to bring high quality furniture to the Calgary consumer. This vision is what has led Bondars to become one of the top destinations for home furnishings in Western Canada. Bondar's today is owned and operated by Sam's son - Stewart, the business continues to pride itself on offering home furnishings that reflect a variety of lifestyles and backgrounds continuing the vision Sam had. From traditional classics, to contemporary showstoppers our showroom has something for everyone. The Bondars customer is treated to an ever expanding furniture selection that reflects their needs and tastes. Working with designers and home owners, Bondars team of experienced and dedicates sales staff has helped to furnish thousands of homes across the city and country. This combined with our dedication to superior customer service ensures our customers come back time and time again.more...See more text
I love the atmosphere and home furnishings that Bondars carries. I just returned 2 beautiful lamps that didn't suit my living room. The return was easy and the staff was very pleasant. They also have an amazing fabric department and are very helpful. They were very helpful ordering items for me in the past and have a great selection of large items to small hostess or birthday presents. I love this place.
Very bad purchasing experience!! The salesperson was very enthusiastic and the quality of the furniture on display was also very good. But Received defective furniture with extremely poor service and it could no be reordered. Like to buy or not
Terrible Service - Lovely Furniture.
What a disappointment. I have never neglected at a store - particularly when I’m on a mission to purchase. Other than a quick “hello”from the receptionist, I was completely ignored throughout my 30 minutes trying to shop.
- Not once was I asked if I needed assistance.
- Not once was I offered a hand.
- Not once was I asked if I’d like to speak with someone.
The store was practically empty - only the couples aged 50+ seemed to merit their attention.
Promises, promises, promises. Ordered four chairs in August. Promised for Thanksgiving...oops out of material, Christmas...oops snowstorm... Valentines Day...oops they missed the order...Easter? I emailed, called, begged. Finally got them in May. One is damaged, but I cannot wait any longer, so am putting it against the wall. No compensation. They did email taking no responsibility, but sent an apology on Bondars behalf for the way the manufacturer handled this situation.
The furniture is poor quality and they charge incredible prices! The people who work in the warehouse are rude especially the warehouse manager! I would definitely look elsewhere for my furniture!
Very poor customer service! When buying $500 dollar chairs you would think you would be treated with a little respect! As soon as you meet with one sales person you become "theirs" so if you go in on a day that the person isn't there,no one wants to help you because they don't get anything from it! We took a chair home to see how it looked in the house( and we paid full price for it) and we get a very unprofessional call a few days later saying they need it back! But they talk to us like they are our customers! Completely unprofessional! We ended up buying our chairs from pier one imports because the people their actually talked to us like civilized human beings! Oh and they were only $215 dollars! Don't shop at Bondars, save yourself the troubles! Oh and if you would like to submit your complaints if wont go anywhere because the lady at the front desk get the emails so nothing will be done about it!! Also if you try and tell her what your thoughts are she says "I usually wait for the customers to stop complaining then I'll say sorry"!!! Very sad because their furniture looks really nice!
